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‘Got a lot of nerve’ fumes Walmart shopper over paying to use self-checkout but not ‘surprised’ whether it’s a good idea
Customers are boycotting the retailer over a lack of options at the end of their shopping trip
WALMART customers are not taking well to new changes at the self-checkout.
Since the store added new perks for Walmart+ members, shoppers without the membership are feeling slighted.
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Offering deals like free delivery on groceries and other goods for $0 delivery fees, Walmart's membership program launched in 2020.
Recently, the retailer threw another benefit at Walmart+ members.
It gave them exclusive access to certain self-checkout kiosks along with the option to self-scan their groceries.
Known as "Mobile scan & go," the perk allows customers to shop and then check out with their phone in-store.
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Walmart is also giving special self-checkout privileges to users to Spark delivery drivers.
Because a Walmart membership costs $98 yearly or $12.95 per month, customers have started saying it costs just to use a self-checkout kiosk these days.
And they're speculating why Walmart went with this specific perk in the first place.
"I saw somewhere that Walmart been charging more at self-checkout," wrote one user in a post on X, the website formerly known as Twitter.
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"I’m not surprised especially cause theft has gone up since they installed so many lanes but they got a lot of damn nerve."
Another user speculated on why the store added the perk, suggesting reserved kiosks could test how a movement back to cashiered lanes might help miss-scanning and theft.
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But it isn't all rosy, even for card-carrying Walmart members.
"Walmart kind of annoyed you have over nine self-checkouts and you only open two which is fine," one shopper fumed on X.
The U.S. Sun reached out to Walmart in a request for comment.
BOYCOTT OR BUST
As customers continue to fume over changes at the self-checkout, others say they'll do anything not to deal with the kiosks.
Walmart+ Perks
Walmart customers can reap Walmart+ benefits for one month in a free trial period.
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A Walmart+ membership offers:
Free delivery from your Walmart store on groceries and other goods for $0 delivery fees.
Free shipping with no order minimum, even on small orders.
Member savings on fuel, enabling customers to save 10¢ per gallon at 14,000+ locations.
Free access to the Paramount+ Essential Plan is also thrown in as part of the membership, saving Plus members up to $59.99 a year. This provides access to over 40,000 episodes, hit movies, live sports, etc.
Auto care is also available with free flat tire repair and free road hazard warranty.
Members also get 5% Walmart Cash for travel.
Mobile Scan & Go is a perk available to shoppers in-store.
And early access to special prices, product releases, online Black Friday deals, and more is available through the membership.
One shopper completely abandoned their cart and walked out instead of dealing with self-scan.
"I will not use self-checkout," they wrote in a post.
"I went to a Walmart that did not have a single breathing checker, only helpers in the self-check line."
"I won't shop at a store that doesn't have actual checkout people," responded another user.
"I don't get paid to be a cashier. Fk Walmart," he continued.
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Snag these special deals for Walmart+ week that's running until June 23.
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